Comfort Inn Cancun Aeropuerto is situated just 3 minutes from Cancun International Airport and about 10 kilometers from downtown Cancun. The hotel features modern amenities such as free airport shuttle service and a lobby with 24-hour reception. Designed for both leisure and business travelers, it offers convenient access to local educational and business establishments.
Location
Located along the road leading to Playa del Carmen, the hotel is approximately 5 minutes from major business establishments and the central market. Various restaurants, bars, and shopping venues can be found around 12 kilometers away, with the bus station being 13 kilometers from the hotel. A tour desk on site can assist guests with information on nearby activities, including scuba diving and snorkeling.
Rooms
All 65 rooms are air-conditioned and equipped with premium bedding and flat-screen cable TVs. Each room features a laptop-compatible safe, work desk, and coffee maker for added convenience. Decor is modern with a color palette of orange and white, and bathrooms are fitted with hairdryers.
Eat & Drink
The on-site restaurant serves a basic continental breakfast from 7 a.m. until 11 a.m., featuring coffee and assorted items. Guests can enjoy the terrace bar adjacent to the hot tubs, which offers a variety of cocktails. The hotel provides guests with relaxing moments, though children are only admitted if accompanied by an adult.
Leisure & Business
Guests can utilize business amenities including a conference center with 269 square feet of space and a meeting room capable of accommodating 60 people. The hotel also offers free high-speed wireless Internet and access to copy, print, and fax machines. For leisure, the two hot tubs on the terrace provide a space for relaxation.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Shuttle Service
“The free shuttle service to the airport was incredibly convenient, allowing me to catch my early flight without any hassle.” view full review
Complimentary Breakfast
“The complimentary breakfast was a pleasant surprise, featuring tasty scrambled eggs and chorizo that gave me a great start to the day.” view full review
Quiet and Comfortable
“My room was simple yet quiet, providing a peaceful retreat after a long day of travel.” view full review
Clean and Basic
“The bathroom was clean and had all the basic necessities, making my stay comfortable and stress-free.” view full review
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
Helpful staff
Clean rooms
Issues with air conditioning
Lackluster dining options
6.0/10
Guest rating
Rooms
7.0
Location
5.3
Service
7.5
Dining
5.0
Guest reviews
6.0/10
based on 4 reviews
6.0
6.0/10 based on 1704 reviews
Harvey
United States,
January
2024
6.4/10
My stay at the hotel was a mixed experience. The rooms were clean and spacious, but I had to be moved multiple times due to issues with the air conditioner. The service was outstanding with staff going above and beyond, although there was no shuttle available. The location, though close to the airport, was not the most pleasant due to its industrial surroundings. The dining options were lackluster, and the facilities were adequate.
Rooms
7.0
The rooms were clean and large, but I had to be moved several times due to issues with the air conditioner.
Service
9.0
The service was fantastic, with staff being friendly, professional, and very helpful. However, there was no shuttle available.
Location
6.0
The hotel is close to the airport, which was convenient after a long flight, but the industrial surroundings were not ideal.
Dining
5.0
The dining experience was not up to par with extremely low-quality options. Transport services were overpriced and unreliable.
Facilities
6.0
The facilities were adequate but nothing extraordinary.
Helpful staff
Issues with air conditioning
Derrick
United States,
December
2023
5.8/10
The hotel is conveniently close to the airport, making it suitable for a quick overnight layover. While the location may lack charm being in an industrial area, the proximity to the airport is a plus. The dining options were subpar compared to previous experiences, but the real letdown was the service, with excessive charges and limited shuttle availability during nighttime.
Rooms
8.0
The rooms were spacious, comfortable, and kept tidy, but the noise from the inner room machine made it hard to sleep.
Service
5.0
The staff informed us about local weather conditions and arranged taxis, but the high prices for services and demands for overpayment left a bad impression.
Location
6.0
Although the industrial surroundings may not be appealing, the hotel's proximity to the airport is convenient for a short stay.
Dining
5.0
The dining options were minimal and unimpressive, with artificial-tasting offerings that fell short of expectations.
Facilities
6.0
The facilities were basic and didn't stand out in any particular way.
Close to airport
Limited dining
Dave
United Kingdom,
December
2023
6.4/10
The hotel staff was lovely and offered us a boxed lunch for our onward journey, yet the recent change in law affected their service without prior notice. The room felt grubby even though the staff was nice, and the cooling was too intense, making me feel frozen.
Rooms
5.0
The room felt grubby and depressing, although the staff were perfectly nice. The cooling was too much, making me feel frozen.
Service
9.0
The service was excellent, the staff were friendly and helpful, especially offering us a boxed lunch for our trip. However, recent changes in Mexican law affected one of their services without prior notice.
Location
5.0
The location is terrible except for getting to the airport. It's just off a busy road with limited dining options nearby.
Dining
7.0
The dining experience was acceptable, but the service seemed understaffed with limited tables available.
Facilities
8.0
The hotel offers room service, car hire, limousine service, laundry, and tours/ticket assistance.
Sean
United States,
July
2023
6.2/10
The hotel was reasonably priced and offered spacious rooms with 2 double beds and a good bathroom. However, the noise from the nearby elevator was a bit disruptive. It would have been more convenient to stay closer to town rather than by the airport.
Rooms
8.0
The rooms were pretty nice for the money, spacious, and equipped with 2 comfortable double beds. The bathroom was in good condition.
Service
7.0
The staff were generally friendly, but they were very strict about check-in times. While the service was fair, communication was restricted to speaking Mexican.
Location
6.0
The location is very close to the airport, which is convenient for early flights or short stays. However, being next to a major highway made it a bit noisy.
Dining
5.0
The dining experience was subpar, with poor quality food. Breakfast lacked variety and seating was limited at peak times.
Facilities
6.0
The facilities offered were simple but suitable for travelers' basic needs.
Cityden Zuidas
Riverside House Hotel
Lonicera Resort & Spa Hotel
The Mansion
City Hall Grand Hotel
B&B Hotel Berlin-Alexanderplatz
Ottantotto Firenze
Semabu Hills Hotel Nusa Penida
Kensington Prime Hotel
Hotel Meraprime Gold Lisboa
The Wells Carlton