Comfort Inn Cancun Aeropuerto is situated just 3 minutes from Cancun International Airport and 5 minutes from major educational institutions and markets. The hotel features a terrace with jacuzzis and a chill-out bar for guest relaxation. This accommodation provides modern amenities and free services tailored for travelers and business visitors.
Location
The hotel is positioned along the road leading to Playa del Carmen and is approximately 10 km from Cancun's city center. Guests can utilize the free shuttle service to and from Cancun International Airport, enhancing travel convenience. Nearby recreational activities include golf courses and water sports, such as scuba diving and snorkeling.
Rooms
Comfort Inn Cancun Aeropuerto offers 65 bright, modern rooms, each equipped with premium bedding and flat-screen cable TV. Air conditioning and laptop-compatible safes are standard in all accommodations. Guests will find workspaces and private bathrooms, with hairdryers and complimentary toiletries included.
Eat & Drink
A basic continental breakfast, including coffee, is served daily from 7 a.m. to 11 a.m. at the on-site restaurant. In addition to breakfast, guests can enjoy refreshments at the terrace bar, which also features hot tubs. Various restaurants, bars, and shopping venues are located approximately 12 km away.
Leisure & Business
Comfort Inn Cancun Aeropuerto provides amenities including a business center, free high-speed wireless internet, and meeting rooms accommodating up to 60 guests. Leisure facilities include a terrace with jacuzzis where children are allowed when accompanied by an adult. Guests can also access a tour desk for local area information.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
Helpful staff
Clean rooms
Issues with air conditioning
Lackluster dining options
6.0/10
Guest rating
Rooms
7.0
Location
5.3
Service
7.5
Dining
5.0
Guest reviews
6.0/10
based on 4 reviews
5.9
5.9/10based on 1982 reviews
Harvey
United States of America,
January
2024
6.4/10
My stay at the hotel was a mixed experience. The rooms were clean and spacious, but I had to be moved multiple times due to issues with the air conditioner. The service was outstanding with staff going above and beyond, although there was no shuttle available. The location, though close to the airport, was not the most pleasant due to its industrial surroundings. The dining options were lackluster, and the facilities were adequate.
Rooms
7.0
The rooms were clean and large, but I had to be moved several times due to issues with the air conditioner.
Service
9.0
The service was fantastic, with staff being friendly, professional, and very helpful. However, there was no shuttle available.
Location
6.0
The hotel is close to the airport, which was convenient after a long flight, but the industrial surroundings were not ideal.
Dining
5.0
The dining experience was not up to par with extremely low-quality options. Transport services were overpriced and unreliable.
Facilities
6.0
The facilities were adequate but nothing extraordinary.
Helpful staff
Issues with air conditioning
Derrick
United States of America,
December
2023
5.8/10
The hotel is conveniently close to the airport, making it suitable for a quick overnight layover. While the location may lack charm being in an industrial area, the proximity to the airport is a plus. The dining options were subpar compared to previous experiences, but the real letdown was the service, with excessive charges and limited shuttle availability during nighttime.
Rooms
8.0
The rooms were spacious, comfortable, and kept tidy, but the noise from the inner room machine made it hard to sleep.
Service
5.0
The staff informed us about local weather conditions and arranged taxis, but the high prices for services and demands for overpayment left a bad impression.
Location
6.0
Although the industrial surroundings may not be appealing, the hotel's proximity to the airport is convenient for a short stay.
Dining
5.0
The dining options were minimal and unimpressive, with artificial-tasting offerings that fell short of expectations.
Facilities
6.0
The facilities were basic and didn't stand out in any particular way.
Close to airport
Limited dining
Dave
United Kingdom,
December
2023
6.4/10
The hotel staff was lovely and offered us a boxed lunch for our onward journey, yet the recent change in law affected their service without prior notice. The room felt grubby even though the staff was nice, and the cooling was too intense, making me feel frozen.
Rooms
5.0
The room felt grubby and depressing, although the staff were perfectly nice. The cooling was too much, making me feel frozen.
Service
9.0
The service was excellent, the staff were friendly and helpful, especially offering us a boxed lunch for our trip. However, recent changes in Mexican law affected one of their services without prior notice.
Location
5.0
The location is terrible except for getting to the airport. It's just off a busy road with limited dining options nearby.
Dining
7.0
The dining experience was acceptable, but the service seemed understaffed with limited tables available.
Facilities
8.0
The hotel offers room service, car hire, limousine service, laundry, and tours/ticket assistance.
Sean
United States of America,
July
2023
6.2/10
The hotel was reasonably priced and offered spacious rooms with 2 double beds and a good bathroom. However, the noise from the nearby elevator was a bit disruptive. It would have been more convenient to stay closer to town rather than by the airport.
Rooms
8.0
The rooms were pretty nice for the money, spacious, and equipped with 2 comfortable double beds. The bathroom was in good condition.
Service
7.0
The staff were generally friendly, but they were very strict about check-in times. While the service was fair, communication was restricted to speaking Mexican.
Location
6.0
The location is very close to the airport, which is convenient for early flights or short stays. However, being next to a major highway made it a bit noisy.
Dining
5.0
The dining experience was subpar, with poor quality food. Breakfast lacked variety and seating was limited at peak times.
Facilities
6.0
The facilities offered were simple but suitable for travelers' basic needs.
Spacious rooms
Noisy location
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